ÁSZF – EN – cocktailsmachine

ÁSZF – EN

GTC

Cocktailsmachine.hu GTC
General Terms and Conditions

The contract concluded on the basis of this document is not filed (it is not subsequently accessible; the conclusion of the contract is evidenced by the order data), is established by a declaration of intent made through implied conduct, does not qualify as a written contract, is drawn up in the Hungarian language, and does not refer to any code of conduct.

If you have any questions regarding the operation of the webshop or the ordering and delivery process, please contact us using the contact details below.

The scope of these GTC extends to legal relationships established on the Service Provider’s website (https://cocktailsmachine.teszt.in/) and its subdomains.

The GTC are continuously available, downloadable, and printable at any time at the following link: https://cocktailsmachine.teszt.in/aszf.


Definitions

User: Any natural person, legal entity, or organization who uses the services of the Service Provider and enters into a contract with it.

Consumer: A User who is a natural person acting outside the scope of their profession, independent occupation, or business activity.

Business: A person acting within the scope of their profession, independent occupation, or business activity.

Service Provider: A natural or legal person, or an organization without legal personality, providing an information society service, who provides services to the User and enters into a contract with them.


1. Details of the Service Provider

Name of the Service Provider:
DETROIT RESTAURANTS Kereskedelmi és Szolgáltató Kft.

Registered office and place of complaint handling:
6000 Kecskemét, Hosszú utca 26., Hungary

Contact e-mail address:
info@cocktailsmachine.teszt.in

Company registration number:
03-09-133286

Tax number:
26222846-2-03

Registering authority:
Company Court of Bács-Kiskun County

Telephone number:
[if applicable, may be inserted here]

Language of the contract:
Hungarian

Hosting provider:
Hostinger International Ltd.
Registered office: 61 Lordou Vironos Street, 6023 Larnaca, Cyprus
Website: www.hostinger.com
Contact: support@hostinger.com


2. Fundamental Provisions

2.1. In matters not regulated in these GTC, Hungarian law shall apply, in particular Act V of 2013 on the Civil Code (Ptk.), Act CVIII of 2001 on Electronic Commerce Services (Elker. Act), and Government Decree 45/2014 (II. 26.). Sector-specific legislation shall also apply to special products.

2.2. These GTC are effective from July 2, 2025, and remain in force until revoked. Amendments will be published by the Service Provider on the website, and registered or previous purchasing Users will be notified by e-mail. Amendments shall not have retroactive effect.

2.3. The Service Provider reserves all rights with respect to the website and its content. Downloading, storing, processing, or selling the content is permitted only with written consent (except for this document and the Privacy Policy).

2.4. The Service Provider shall not be liable for product sales conducted on other websites not operated by it.


3. REGISTRATION / PURCHASE

3.1. If false data or data relating to another person is provided during the use, ordering, or subscription of the service, the resulting electronic contract may be challenged before a court by the entitled party. In the event of a successful challenge, the contract becomes invalid from the date of its conclusion, or if it conceals another contract, the rights and obligations of the parties shall be assessed on the basis of the concealed contract.

3.2. The Service Provider shall not be liable for any delivery delay or other problems or errors resulting from incorrect and/or inaccurate data provided by the User. However, after consultation with the User and clear identification, the Service Provider may correct incorrectly entered data in the order to ensure proper invoicing and delivery.

3.3. The Service Provider shall not be liable for any damages resulting from the User forgetting their password or it becoming accessible to unauthorized persons for reasons not attributable to the Service Provider (if registration is available on the website).


4. PRODUCTS AND SERVICES AVAILABLE FOR PURCHASE AND PRICES

4.1. The displayed products may be ordered online (in certain cases by telephone) from the webshop. The displayed prices are in Hungarian Forints (HUF) and are gross prices (i.e., they include the legally prescribed VAT, or—if the Service Provider invoices VAT-exempt—the prices represent the payable amount). Prices do not include shipping and payment-related fees. No separate packaging fee will be charged unless the User requests gift or special packaging.

4.2. The Service Provider provides detailed information about each product in the webshop, including its name, description, and, where possible, a photograph.

4.3. If a promotional price is introduced, the Service Provider shall fully inform Users about the promotion and its exact duration. Promotional prices are determined in accordance with applicable legislation, in particular Joint Decree 4/2009 (I. 30.) NFGM-SZMM on the detailed rules for indicating the selling price and unit price of products and the fees for services.

4.4. In the event of an incorrect price indication, the Service Provider is not obliged to confirm the order at that price. The Service Provider is entitled to reject the offer and may offer performance at the correct, actual price. In light of this, the User is entitled to:

  • not accept the modified offer and cancel the order, or

  • maintain the order at the correct price.

Pursuant to Act V of 2013 on the Civil Code (Ptk.), a contract is concluded by the mutual and concordant expression of the parties’ intent. If the parties cannot agree on the contractual terms, no valid contract is concluded.

An incorrect price shall be deemed, in particular:

  • a price of 0 HUF,

  • a price of 1 HUF,

  • a promotional price that does not correspond to the indicated percentage discount compared to the original price.

For example: if the original price of a product is 10,000 HUF and a 50% discount applies, the correct promotional price is 5,000 HUF. It is considered an incorrect price if 1,000 HUF or 2,000 HUF is displayed instead.


5. ORDER PROCESS

5.1. The User may initiate a purchase in the webshop without registration.

5.2. The User places the selected product(s) in the cart by clicking the “Add to Cart” button. The contents of the cart can be viewed at any time by clicking the cart icon.

5.3. The User can adjust the quantity of the product(s) to be ordered in the cart.

5.4. If the User does not wish to purchase additional products, they may check the quantities in the cart. Quantities can be modified using the “+/-” buttons, and products can be removed using the “Delete” (X) button.

5.5. To continue the order, the User provides shipping details and selects the delivery and payment method.

5.5.1. Payment methods:

Cash on delivery: In cash or by bank card, to the courier or at the parcel point, upon receipt of the product(s).

Bank transfer: To the bank account number provided in the confirmation e-mail, no later than within 3 days. Delivery will take place after the amount has been credited.

5.5.2. Delivery conditions and fees (gross amounts):

Throughout Hungary:

  • Orders above 100,000 HUF: delivery is free of charge.

  • Orders below 100,000 HUF: the delivery fee depends on the quantity of goods ordered and the delivery distance. The exact delivery cost is automatically calculated by the webshop after entering the postal code.

The User can check the delivery fee on the order summary page before finalizing the order. If the delivery fee is not acceptable, the User may cancel the order before finalization.

5.6. The total amount payable includes all costs and is displayed in the order summary and in the confirmation e-mail. The User must immediately check the quality and quantity of the product(s) upon receipt.

5.7. To submit the order, the User clicks the “Order” button. Before finalizing the order, the User may review the entered data and add comments.

5.8. By submitting the order, the User acknowledges that, pursuant to Sections 15 and 20 of Government Decree 45/2014 (II. 26.), a payment obligation arises.

5.9. Correction of data entry errors:
During the ordering process, the User may return at any time and modify the entered data. In the cart, quantities can be changed and products deleted. After submitting the order, data modification is also possible by e-mail or telephone.

5.10. The User receives an automatic confirmation by e-mail regarding the order. If this confirmation is not received within 48 hours at the latest, the User shall be released from their offer. The Service Provider shall not be liable if the confirmation is not received due to an incorrect e-mail address or a full mailbox.

5.11. The automatic confirmation alone does not constitute the conclusion of a contract. The contract is concluded when the Service Provider separately notifies the User by e-mail about the details of the order and the expected time of performance.

5.12. Rules on customer reviews:
Only reviews written by consumers who have actually purchased or used the product are displayed in the webshop. We do not selectively publish only positive reviews and do not publish false customer opinions.

6. PROCESSING AND PERFORMANCE OF ORDERS

6.1. Orders are processed on working days during business hours. Orders may also be placed outside business hours in the webshop; however, such orders will be processed on the next working day. The Service Provider shall in all cases confirm electronically the expected date of performance.

6.2. The general performance deadline is 1–14 working days from the conclusion of the contract.

6.3. Under the sales contract, the Service Provider is obliged to transfer ownership of the product to the User, and the User is obliged to pay the purchase price and accept the product.

6.4. If the Service Provider undertakes delivery of the product to the User, the risk of loss passes to the User when the User or a third party designated by the User takes possession of the product. If delivery is carried out by a carrier appointed by the User, the risk of loss passes to the User upon handover to the carrier.

6.5. In the event of delay, the User may set an additional deadline for performance. If the Service Provider fails to perform within this additional deadline, the User is entitled to withdraw from the contract.

6.6. The User may withdraw from the contract without setting an additional deadline if:
a) the Service Provider has expressly refused to perform; or
b) the parties have stipulated a specific performance date in the contract or due to the intended purpose of the product, and performance at any other time is no longer possible.

6.7. If the ordered product is not available, the Service Provider shall immediately inform the User and refund the full amount paid without delay.

6.8. The User commits a breach of contract if they fail to accept the ordered product that has been duly performed (regardless of the selected payment method). In such cases, the Service Provider is entitled to claim storage costs and shipping fees (both delivery and return shipping). The Service Provider reserves the right to enforce its claim through legal means, including through a debt collection agency or attorney, the costs of which shall also be borne by the User.


7. RIGHT OF WITHDRAWAL

7.1. Pursuant to Directive 2011/83/EU of the European Parliament and of the Council and Government Decree 45/2014 (II. 26.), the Consumer has the right to withdraw without giving any reason.
The Consumer may exercise the right of withdrawal as follows:

a) in the case of a contract for the sale of goods:

aa) within 14 days from the date of receipt of the product,

ab) in the case of ordering multiple products, from the date of receipt of the last product delivered,

ac) in the case of a product consisting of multiple items or pieces, from the date of receipt of the last item or piece,

ad) in the case of products supplied regularly over a defined period, from the date of receipt of the first performance.

7.2. If the Service Provider fails to provide information about the right of withdrawal as required by law, the 14-day deadline is extended by 12 months. If the information is provided within this extended period, the withdrawal period expires 14 days after the communication of such information.

7.3. The Consumer may exercise the right of withdrawal by means of a clear statement or by using the model withdrawal form provided in the annex to the relevant legislation.

7.4. The right of withdrawal may also be exercised between the conclusion of the contract and receipt of the product.

7.5. The direct cost of returning the product shall be borne by the Consumer, unless the product, due to its nature, cannot be returned by post.

7.6. In the event of withdrawal, the Consumer shall not bear any costs other than the cost of returning the product.

7.7. The right of withdrawal may not be exercised in the following cases:

  • products not pre-manufactured and produced based on the Consumer’s request or tailored to their specific needs,

  • clearly personalized products,

  • perishable goods or goods with a short shelf life,

  • products in opened packaging that cannot be returned for health protection or hygiene reasons,

  • other exceptions defined by law.

7.8. The full list of exceptions is contained in Government Decree 45/2014 (II. 26.), including cases relating to services, digital content, newspapers, public auctions, and leisure services tied to a specific date.

7.9. The Service Provider shall refund the amount paid by the Consumer, including delivery costs, no later than 14 days from becoming aware of the withdrawal, using the same payment method as used by the Consumer, unless the Consumer expressly agrees otherwise. The refund may be withheld until the product has been returned and inspected.

7.11. The Consumer must return the goods without undue delay, but no later than 14 days from communicating the intention to withdraw. If the Service Provider operates a physical store, the Consumer may return the goods there simultaneously with the notification of withdrawal.

7.12. In the case of written withdrawal, it is sufficient for the Consumer to send the withdrawal statement within the 14-day deadline.

7.13. The deadline is deemed met if the Consumer dispatches or hands over the product before the expiry of the 14-day period.

7.14. The direct cost of returning the goods shall be borne by the Consumer, unless the product cannot be returned by post due to its nature.

7.15. The Service Provider is not obliged to reimburse additional costs resulting from the Consumer choosing a delivery method other than the least expensive standard delivery method offered.

7.16. The Service Provider may withhold the refund until it has received the product back or the Consumer has provided credible proof of having returned it—whichever occurs earlier.

7.17. The intention to exercise the right of withdrawal may be communicated through any of the Service Provider’s contact details— in writing (by post or e-mail), by telephone, or in person. In the case of postal notification, the date of dispatch shall apply; in the case of e-mail, the time of sending the message shall apply. The product must be returned to the Service Provider by post or courier service.

7.18. The Consumer shall be liable only for any depreciation resulting from use beyond what is necessary to establish the nature, characteristics, and functioning of the product.

7.19. The full text of Government Decree 45/2014 (II. 26.) is available here: Click

7.20. Directive 2011/83/EU of the European Parliament and of the Council is available here: Click

7.21. The Consumer may also contact the Service Provider with other complaints using the contact details provided in these GTC.

7.22. The right of withdrawal applies exclusively to Users who qualify as Consumers under the Civil Code.

7.23. The right of withdrawal does not apply to Businesses, i.e., persons acting within the scope of their profession, independent occupation, or business activity.

7.24. (If the Service Provider also provides services in addition to product sales.) If the Consumer terminates a distance contract after performance has begun, the Consumer shall pay a proportionate fee corresponding to the services performed until the date of communication of termination. The amount shall be determined based on the total price agreed in the contract including taxes. If the Consumer proves that this amount is excessive, the market value shall apply.

7.24. – Procedure for Exercising the Right of Withdrawal:

7.24.1. The Consumer must notify the Service Provider of their intention to withdraw through any of its contact details.

7.24.2. The deadline is deemed met if the Consumer sends the withdrawal statement before the expiry of the 14th day from receipt.

7.24.3. The product must be returned without delay, but no later than 14 days from the communication of withdrawal. The deadline is deemed met if dispatch occurs before the expiry of the 14-day period. The cost of return shall be borne by the Consumer.

7.24.4. The Service Provider does not reimburse additional costs resulting from choosing a delivery method other than the least expensive standard method.

7.24.5. In the case of multiple products, the right of withdrawal may be exercised within 14 days from receipt of the last product.


8. WARRANTY

8.1. Defective Performance

Detroit Restaurants Limited Liability Company (registered office: 6000 Kecskemét, Hosszú utca 26., tax number: 26191494-2-43, company registration number: 01-09-306899) performs defectively if the service does not meet the quality requirements set out in the contract or by law at the time of performance.

Performance shall not be considered defective if the entitled party knew or should have known of the defect at the time of concluding the contract.

In contracts between a Consumer and a Business, any clause deviating from statutory provisions on implied warranty or guarantee to the detriment of the Consumer shall be null and void.

A User qualifying as a Business is a person acting within the scope of their profession, independent occupation, or business activity.


8.2. Implied Warranty (Conformity) Rights

In the event of defective performance, the User may, at their choice:

  • request repair,

  • request replacement,

  • request a price reduction, or

  • ultimately withdraw from the contract.

The User may switch from one chosen warranty right to another; however, the cost of such change shall be borne by the User unless the change was justified or caused by the Business.

The Consumer is entitled to request a price reduction or terminate the sales contract, among others, if:

a) the Business fails to carry out repair or replacement and related operations (dismantling, reinstallation), or refuses to remedy the defect;
b) the defect reoccurs despite repair or replacement;
c) the defect is so serious that it justifies immediate price reduction or contract termination;
d) the Business does not undertake to remedy the defect or it is evident that it cannot do so within a reasonable time.

The burden of proving that the defect is insignificant lies with the Business.

Repair or replacement must be carried out within a reasonable time from notification of the defect. The Consumer must make the goods available to the Business, and the Business must bear the costs of returning the defective goods and installing the replacement goods.


8.3. Time Limits for Enforcing Implied Warranty Claims

The Consumer must notify the defect without undue delay after its discovery, but no later than within two months.

Implied warranty claims expire two years from the date of performance (one year for used products). For products with an expiry date, warranty claims may be enforced until the end of the expiry period.

In the case of goods containing digital elements, if the digital content or service is provided for a specified period:

  • for services not exceeding two years, defects may be enforced within two years from performance;

  • for services exceeding two years, during the entire period of service provision.


8.4. Against Whom May the Implied Warranty Claim Be Enforced?

The User may enforce their implied warranty claim against Detroit Restaurants Limited Liability Company (registered office: 6000 Kecskemét, Hosszú utca 26., tax number: 26191494-2-43, company registration number: 01-09-306899).


8.5. Other Conditions (if the User qualifies as a Consumer)

Within one year from performance, there are no conditions for enforcing an implied warranty claim other than notifying the defect, provided the User proves that the product or service was supplied by the Business.

After the one-year period, the User must prove that the defect already existed at the time of performance.


Product Warranty

8.6. When May the Consumer Exercise Product Warranty Rights?

In the case of a defect in movable goods, the Consumer may, at their choice:

  • exercise implied warranty rights, or

  • enforce a product warranty claim under the Civil Code.

As a product warranty claim, the Consumer may request repair or replacement of the defective product.

8.7. Against Whom May a Product Warranty Claim Be Enforced?

The Consumer may enforce a product warranty claim against the manufacturer or distributor of the product (hereinafter: manufacturer).

8.8. When Is a Product Considered Defective?

A product is defective if:

  • it does not meet the quality requirements in force at the time of being placed on the market, or

  • it does not have the characteristics specified by the manufacturer in its description.

8.9. Deadline for Enforcing Product Warranty Claims

The Consumer may enforce a product warranty claim within two years from the date the product was placed on the market by the manufacturer. After this period, the right shall lapse.

8.10. Burden of Proof in Product Warranty Cases

The Consumer must prove that the defect already existed at the time the product was placed on the market by the manufacturer.

8.11. Exemption of the Manufacturer from Product Warranty Liability

The manufacturer is exempt from product warranty liability if it proves that:

  • the product was not manufactured or placed on the market in the course of its business activity; or

  • the defect was not detectable at the time of placing the product on the market according to the state of science and technology; or

  • the defect results from compliance with legislation or mandatory official regulations.

The manufacturer needs to prove only one of these grounds for exemption.

8.12. Parallel Enforcement and Presumption of Defect

The Consumer may not simultaneously enforce, in parallel, an implied warranty claim against the Business and a product warranty claim against the manufacturer for the same defect.

If the Consumer successfully enforces a product warranty claim, they may subsequently exercise implied warranty rights regarding the replaced product or repaired part only against the manufacturer.

In contracts between a Consumer and a Business, it shall be presumed—unless proven otherwise—that a defect recognized within one year from performance already existed at the time of performance, unless this presumption is incompatible with the nature of the product or the defect.

The Service Provider shall not be liable under warranty or guarantee if it proves that the damage occurred after the transfer of risk due to improper or negligent handling, excessive use, use contrary to its intended purpose, or other improper external influences.


9. PROCEDURE IN THE EVENT OF A WARRANTY CLAIM

(FOR USERS QUALIFYING AS CONSUMERS)

9.1. In contracts between the Consumer and the Service Provider, the parties may not deviate to the detriment of the Consumer from the provisions of Decree 19/2014 (IV. 29.) NGM on procedural rules for handling warranty and guarantee claims in contracts between Consumers and Businesses.

9.2. The Consumer must prove the conclusion of the contract (with an invoice or receipt).

9.3. All costs related to fulfilling warranty obligations shall be borne by the Service Provider (Section 6:166 of the Civil Code).

9.4. The Service Provider must draw up a record of any warranty or guarantee claim reported by the Consumer.

9.5. A copy of the record must be provided to the Consumer immediately in a verifiable manner.

9.6. If the Service Provider cannot declare upon notification whether the warranty or guarantee claim can be fulfilled, it must inform the Consumer within five working days of its position—including, in case of rejection, the reasons for rejection and the possibility of turning to a conciliation body—in a verifiable manner.

9.7. The Service Provider must retain the record for three years and present it upon request of the supervisory authority.

9.8. The Service Provider shall strive to carry out repair or replacement within no more than fifteen days. If this deadline cannot be met, the Service Provider must inform the Consumer about the expected duration of repair or replacement. The information may be provided electronically or in another verifiable manner, subject to the Consumer’s prior consent.


10. MISCELLANEOUS PROVISIONS

10.1. The Service Provider is entitled to use intermediaries to fulfill its obligations. The Service Provider bears full liability for the unlawful conduct of such intermediaries as if it had committed the unlawful conduct itself.

10.2. If any provision of these GTC becomes invalid, unlawful, or unenforceable, this shall not affect the validity, lawfulness, or enforceability of the remaining provisions.

10.3. If the Service Provider does not exercise a right granted under these GTC, it shall not constitute a waiver of that right. Any waiver is valid only if expressly made in writing. The fact that the Service Provider does not insist on strict compliance with a material condition or provision of the GTC on one occasion does not mean that it may not insist on compliance in the future.

10.4. The Service Provider and the User shall primarily attempt to settle disputes amicably through negotiation.

10.5. The parties acknowledge that the Service Provider’s webshop operates in Hungary and is maintained there. Although the webshop is accessible from other countries, Hungarian law shall govern the legal relationship between the User and the Service Provider. If the User qualifies as a Consumer, pursuant to Section 26 (1) of the Act on Civil Procedure, the court of the Consumer’s domestic residence shall have exclusive jurisdiction in disputes against the Consumer.

10.6. The Service Provider does not apply different general access conditions regarding access to products in the webshop based on the User’s nationality, place of residence, or place of establishment.

10.7. With respect to the accepted payment methods, the Service Provider does not apply different conditions for payment transactions based on the User’s nationality, place of residence, or place of establishment, the location of the payment account, the place of establishment of the payment service provider, or the place of issuance of a cashless payment instrument within the Union.

10.8. The Service Provider complies with Regulation (EU) 2018/302, which prohibits unjustified geo-blocking and other forms of discrimination based on a customer’s nationality, place of residence, or place of establishment within the internal market, and is in accordance with Regulation (EC) No 2006/2004, Regulation (EU) 2017/2394, and amendments to Directive 2009/22/EC.

11. COMPLAINT HANDLING PROCEDURE

(For Users Qualifying as Consumers)

11.1. The Service Provider aims to fulfill all orders in appropriate quality and to the full satisfaction of the Customer.

11.2. The consumer may submit a complaint to the Service Provider verbally (in person or by telephone) or in writing (by post or e-mail).

11.3. The Service Provider shall immediately examine verbal complaints and remedy them as necessary.

11.4. If the consumer does not agree with the handling of the complaint, or if the immediate investigation of the complaint is not possible, the Service Provider shall draw up a report on the complaint and its position and shall proceed according to the rules applicable to written complaints.

11.5. A copy of the report shall be:
a) handed over on the spot in the case of a complaint made in person;
b) sent no later than simultaneously with the substantive response in the case of a complaint made by telephone or through other electronic communication services.

11.6. Complaints submitted by telephone or through electronic communication services shall be assigned a unique identification number by the Service Provider.

11.7. The report drawn up on the complaint shall include:

  • the consumer’s name and residential address or e-mail address;

  • the place, date, and method of submitting the complaint;

  • a detailed description of the complaint and a list of the documents and evidence presented;

  • the Service Provider’s statement regarding its position on the complaint (if it can be investigated immediately);

  • the signature of the person recording the report and – in the case of an in-person complaint – the signature of the consumer;

  • the place and date of taking the report;

  • the unique identification number of the complaint;

  • a warning regarding the provisions set out in Section 11.8.

11.8. If the consumer fails to provide the mandatory data specified in Section 11.7 or fails to sign the report (in the case of an in-person complaint), the Service Provider may omit the procedure set out in Section 11.9.

11.9. Unless otherwise provided by law, the Service Provider shall respond to written complaints in writing within 30 days of receipt in a verifiable manner and shall ensure delivery of the response. In case of rejection, justification is mandatory.

11.10. If the Service Provider provides an electronic interface or form for submitting complaints, it must immediately confirm receipt to the e-mail address provided by the consumer.

11.11. The Service Provider shall retain the report, the written complaint, and a copy of the response for 3 years and shall present them in the event of an official inspection.

11.12. In the event of rejection, the Service Provider shall inform the consumer in writing of the authority or conciliation body to which the consumer may turn. The information shall include the name, address, telephone and online contact details, and mailing address of the competent body.

11.13. The Service Provider may refuse to investigate repeated complaints that are substantively identical to a previously answered complaint and contain no new information, as well as complaints submitted by unidentified persons.

11.14. The consumer may submit a complaint to the consumer protection authority.
Pursuant to Section 45/A (1)-(3) of the Consumer Protection Act and Government Decree 326/2024 (XI.14.), the Government Office acts as the general consumer protection authority.
Website: https://kormanyhivatalok.hu/kormanyhivatalok

11.15. The consumer may also turn to the conciliation body competent according to their place of residence or stay. Contact details of the competent conciliation bodies are available at:
https://bekeltetes.hu/index.php?id=testuletek

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Hajdú-Bihar Vármegyei Békéltető TestületHajdú-Bihar Vármegyei Békéltető Testület
Székhely: 4025 Debrecen, Petőfi tér 10.
Ügyintézés helyszíne: 4025 Debrecen, Vörösmarty u. 13-15.
Tel: (52) 500-710; (52) 500-745
Fax: (52) 500-720
Elnök: Dr. Hajnal Zsolt
Honlap: https://www.hbmbekeltetes.hu
E-mail: bekelteto@hbkik.hu
Jász-Nagykun-Szolnok vármegye, Hajdú-Bihar vármegye, Szabolcs-Szatmár-Bereg vármegye
Pest Vármegyei Békéltető TestületPest Vármegyei Békéltető Testület
Székhely: 1055 Budapest, Balassi Bálint u. 25. IV/2.
Tel: +36 1 792 7881
Elnök: Dr. Koncz Pál
Honlap: www.pestmegyeibekelteto.hu
www.panaszrendezes.hu
E-mail: pmbekelteto@pmkik.hu
Pest vármegye

11.17.

The conciliation body has jurisdiction for the out-of-court settlement of consumer disputes. Its task is to attempt to reach a settlement between the parties; if unsuccessful, it shall decide the case in order to ensure the simple, fast, effective, and cost-efficient enforcement of consumer rights. Upon request of the consumer or the Service Provider, the conciliation body provides advice regarding the consumer’s rights and obligations.

In conciliation proceedings, if no settlement is reached, the panel shall decide on the merits by:

a) issuing a binding decision if:
aa) the claim is well-founded and the business has, in its general declaration of submission under Section 36/C – registered with the conciliation body or the chamber, or published in its commercial communication – or at the start of the procedure or at the latest by the time of the decision, acknowledged the decision of the conciliation body as binding upon itself; or
ab) the business has not made a declaration of submission, but the claim is well-founded and the consumer’s claim does not exceed HUF 200,000 either in the application or at the time the binding decision is issued; or

b) issuing a recommendation if the claim is well-founded, but the business declared at the start of the procedure that it does not recognize the panel’s decision as binding, or did not make any declaration regarding recognition.


11.18.

In the case of cross-border consumer disputes related to online sales or online service contracts, the conciliation body operated by the chamber designated by ministerial decree responsible for consumer protection shall have jurisdiction.


11.19.

The business is subject to a duty to cooperate in conciliation proceedings. Within this framework, it must submit its written response to the conciliation body with the content specified in the Consumer Protection Act and within the prescribed deadline.

With the exception of the application of Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes, the business must ensure the participation of a person authorized to conclude a settlement at the hearing.

In the case of an online hearing, the authorized representative of the business must participate online. If the consumer requests a personal hearing, the authorized representative of the business must participate at least online.


11.20.

If the Consumer does not turn to a conciliation body, or if the procedure does not lead to a result, the Consumer may initiate court proceedings to resolve the dispute.

The lawsuit must be initiated by filing a statement of claim, which shall include:

  • the competent court;

  • the names, addresses, and procedural status of the parties and their representatives;

  • the right to be enforced, including the underlying facts and supporting evidence;

  • the data establishing the court’s jurisdiction and competence;

  • a definite request for a court decision.

The statement of claim must be accompanied by the document or a copy thereof referred to as evidence.


12. COPYRIGHT

12.1. Since https://cocktailsmachine.teszt.in/ qualifies as a copyrighted work, it is prohibited to download (reproduce), re-communicate to the public, otherwise use, electronically store, process, or sell any content or part thereof appearing on the website without the prior written consent of the Service Provider – except for legal documents, as the User may download, store, and retain the General Terms and Conditions and the Privacy Policy without restriction.

12.2. Any material from the website or its database may only be used with written consent and with proper reference to the website.

12.3. The Service Provider reserves all rights to all elements of its service, domain names, secondary domain names formed therefrom, and internet advertising spaces.

12.4. It is prohibited to adapt or reverse engineer the content of the website or any part thereof; to create user accounts and passwords unfairly; or to use any application by which the website or any part thereof may be modified or indexed.

12.5. The name https://cocktailsmachine.teszt.in/ is protected by copyright; its use, except for reference purposes, is only possible with the prior written consent of the Service Provider.

12.6. The User acknowledges that in the event of unauthorized use, the Service Provider is entitled to a penalty. The amount of the penalty is gross HUF 60,000 per image and gross HUF 20,000 per word. In the event of copyright infringement, the Service Provider applies a notarial certification of facts, the cost of which shall also be borne by the infringing User.


13. DATA PROTECTION

The website’s Privacy Policy is available at:
https://cocktailsmachine.teszt.in/adatkezelesi-tajekoztato

Budapest, July 2, 2025


Model Withdrawal Statement

(complete and return only in case of intention to withdraw from the contract)

Addressee (name, postal address, e-mail address, telephone number):
DETROIT RESTAURANTS Kereskedelmi és Szolgáltató Kft.
Registered seat: 6000 Kecskemét, Hosszú utca 26.
info@cocktailsmachine.teszt.in
+36 30 989 6536

I, the undersigned, hereby declare that I withdraw from the contract of sale of the following goods:

Date of order / date of receipt:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only in case of written notification):

Date:


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